Sign Wholesale USA Policies

Shipping Policy

Products are shipped out within 5 to 7 business days after the fabrication is completed.

Please note that every package is unique, so please allow up to 15 business days for your package to arrive within the United States unless you are paying for an exact or expedited delivery date.

We are not responsible for any damage to signage once the package is handed over to a logistics company. Please be sure to add insurance or request us to add insurance for you if you want the package to be covered.

Deposit and Cancellation Policy
Once a deposit is made and fabrication begins on your product, the deposit becomes nonrefundable. If there is still a balance owed for the job, you may still be billed for the outstanding balance even if you choose to cancel the project. Please note that no refunds are offered at any time, under any circumstances.
Fabrication Policy
Fabrication timeframes for most products are 5 to 10 business days. However, some products can take up to 15 business days to complete. Please allow up to 35 business days in total for fabrication of any product. For special or custom-built signs, please allow up to 50 business days for fabrication, though most are completed within 15 to 25 business days.
Warranty Policy

Our warranties vary between 3 to 10 years, depending on the product. To maintain and uphold your warranty, you must conduct a yearly inspection of the sign and submit the inspection report to us. Instructions for the yearly inspection will be included in your package.

If the yearly inspection is not conducted and submitted, the warranty coverage will be void. While we are not responsible for conducting the inspection, we can assist in finding a local representative to perform it. The inspection ensures the product is in good shape and helps catch any potential issues early.

Limitation of Liability Policy

Sign Wholesale USA is not responsible for any loss of profits, business, or revenue at any point, regardless of liability. By conducting business with us, you agree that we are not liable for any loss to your company or profits under any circumstances.